Customer statement:
The customer has noticed severe creases and mold on the awning fabric.
Workshop determination:
The customer’s complaint was confirmed.
Technical background:
Mildew on the awning is caused by rolling up the wet or damp awning fabric. To avoid mold and mildew stains, the awning should only be rolled up once it is completely dry.
Customer information:
This is not a defect within the meaning of the warranty.
